1. Plugin Licensing
RealtyPress Premium is licensed under the GNU general public license (http://www.gnu.org/licenses/gpl-3.0.txt).
2. Automatic Upgrades
Automatic Upgrades are available to customers with and active license. You may not share or resell access to your support license key. Upgrades are included for 1 year from the time of purchase. After 1 year your license will need to be renewed in order to continue receiving support and product upgrades.
3. Delivery
After we have successfully processed your payment, you will receive an email containing the download links and license key. This may take up to 1 hour to arrive, but is usually delivered within minutes of placing the order. If you do not receive an email after placing your order, please contact us. You may login to your customer account at https://realtypress.ca anytime to receive support.
4. Ownership
RealtyPress Premium is provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
5. Site Content
All site content, including imagery and documentation that is published on and https://realtypress.ca is the property of Hello Media. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Hello Media.
6. Refunds
If you purchase one of our products, after your payment has cleared you will receive an email with the purchase code to activate the software. Once this information is emailed to you, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.
7. Support
Support is offered to customers with a valid RealtyPress Premium license key. Purchasing a license key gives you access to our support resources and documentation. Support and automatic upgrades are included for 1 year from the time of purchase.
8. Transactional Emails
RealtyPress may on occasion send you email notifications related to your RealtyPress Premium license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of RealtyPress Premium. By purchasing RealtyPress Premium you agree to receive these transactional emails.
9. Account Suspension
Hello Media reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. If an account is suspended no refund will be granted.
10. Warranty
Our plugin is guaranteed to function on a fresh installation of WordPress using the default WordPress theme. We do not guarantee it will function with all 3rd party plugins, themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our products as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.
11. Pricing/Billing/Privacy
We reserve the right to change pricing at any time for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website. We will absolutely never sell or share your personal with 3rd parties. All data we collect will be used for internal purposes only.
12. General
The preceding terms & conditions govern the sale of RealtyPress Premium between you the buyer and Hello Media. By placing an order with us you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order if you disagree with any of our terms & conditions. We reserve the right to alter these terms and conditions at anytime for any reason.